Shipping Policy

Thank you for shopping with us! We’re committed to making your shopping experience simple, convenient, and enjoyable. Please read our shipping policy below for important information about order processing and delivery.

Order Processing

Orders are carefully processed after your purchase is confirmed. We work with trusted suppliers through DSers and AliExpress to source and fulfill our products.

Please allow 2–5 business days for order processing before your package is shipped. During busy periods, holidays, or promotional events, processing may take a little longer.

Shipping Times

Delivery times vary depending on the product, destination, shipping method, and supplier. Estimated delivery times will be displayed at checkout whenever available.

Please note that international orders may take additional time due to customs clearance, local delivery conditions, or other circumstances outside our control.

Shipping Costs

Shipping costs vary depending on the destination, product, package size, and shipping method selected. Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information when tracking is available.

Please allow some time for tracking information to become active after your order has been shipped.

Customs, Duties & Taxes

For international orders, your package may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any customs duties, taxes, or additional charges are the responsibility of the customer unless otherwise stated at checkout.

Delayed or Lost Packages

While we do our best to ensure your order arrives safely and on time, shipping delays can occasionally occur due to weather, customs, carrier delays, incorrect delivery information, or other circumstances beyond our control.

If your package appears to be significantly delayed, please contact our customer support team so we can assist you.

Incorrect Shipping Information

Please make sure your shipping address and contact information are accurate before placing your order. We may not be able to change the shipping address after an order has been processed.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Multiple Items

If you purchase multiple products, your items may arrive in separate packages and at different times because products can be fulfilled by different suppliers or shipping locations.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We’re always happy to help.

Thank you for choosing us to bring beautiful décor into your home!